Cookie Policy - GipGimpl

What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit our website. They help us provide you with a better experience by remembering your preferences, improving our services, and enabling certain functionality.

This Cookie Policy explains how GipGimpl ("we," "our," or "us") uses cookies and similar technologies on our AI-driven graphic editor platform and related websites. This policy should be read alongside our Privacy Policy and Terms of Service.

By continuing to use our website and services, you consent to our use of cookies as described in this policy. You can control and manage cookies through your browser settings and our preference center.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the website to function properly and cannot be disabled without severely affecting your experience:

Authentication cookies to keep you securely logged into your account
Security cookies to protect against cross-site request forgery and other security threats
Load balancing cookies to distribute traffic across our servers for optimal performance
Session cookies to maintain your preferences and settings during your visit
Shopping cart cookies to remember items you've selected for purchase
Form data cookies to preserve information you've entered in forms
Accessibility cookies to remember your accessibility preferences
Language preference cookies to display content in your chosen language

Performance and Analytics Cookies

These cookies help us understand how visitors interact with our website and platform:

Google Analytics cookies to measure website traffic and user behavior patterns
Performance monitoring cookies to track page load times and identify technical issues
Error tracking cookies for debugging and improving platform stability
Feature usage statistics to understand which tools and functions are most popular
A/B testing cookies to compare different versions of our interface
Heatmap cookies to understand how users interact with different page elements
Conversion tracking cookies to measure the effectiveness of our marketing campaigns

Functional Cookies

These cookies enhance your experience by remembering your choices and preferences:

User interface preferences including theme selection and layout customization
Tool and workspace configurations to maintain your personalized editing environment
Recent project history and frequently accessed files
Notification preferences and alert settings
Video player settings including volume and playback quality
Tutorial progress tracking to remember completed onboarding steps
Collaboration preferences for team workspaces and sharing settings
Export format preferences and quality settings
Keyboard shortcut customizations

Targeting and Advertising Cookies

These cookies are used to deliver relevant advertisements and measure their effectiveness:

Advertising network cookies to show relevant ads on third-party websites
Retargeting cookies to display personalized ads based on your previous visits
Social media cookies to enable sharing and track engagement with our content
Marketing attribution cookies to understand which campaigns drive conversions
Demographic targeting cookies to show age and interest-appropriate content
Frequency capping cookies to limit how often you see the same advertisement

Third-Party Cookies and Services

We work with trusted third-party service providers who may set their own cookies when you use our platform:

Analytics and Performance Services

Google Analytics: Provides detailed insights into website usage, user demographics, and behavior patterns
Hotjar: Offers heatmaps and session recordings to understand user interactions
New Relic: Monitors application performance and identifies technical issues
Mixpanel: Tracks user engagement with specific features and workflows

Payment and Transaction Services

Stripe: Processes secure payments and manages subscription billing
PayPal: Provides alternative payment options for international customers
Apple Pay/Google Pay: Enables mobile payment processing

Customer Support and Communication

Intercom: Powers our customer support chat and help center functionality
Zendesk: Manages support tickets and customer service interactions
Mailchimp: Handles email marketing campaigns and newsletters

Cloud Services and Infrastructure

Amazon Web Services: Provides cloud hosting and content delivery services
Cloudflare: Offers security protection and performance optimization
Google Cloud Platform: Supports our AI processing and machine learning capabilities

These third parties have their own privacy policies and cookie practices, which we encourage you to review. We carefully select partners who maintain high standards for data protection and user privacy.

Managing Your Cookie Preferences

Browser Settings and Controls

You can control cookies through your web browser settings. Most browsers allow you to:

View all cookies stored on your device and delete specific cookies or all cookies
Block all cookies from being set (note: this may affect website functionality)
Block third-party cookies while allowing first-party cookies
Set preferences for specific websites and domains
Receive notifications when cookies are being set
Automatically delete cookies when you close your browser
Create exceptions for trusted websites

Our Cookie Preference Center

We provide comprehensive cookie management tools within our platform where you can:

Accept or decline non-essential cookies by category
View detailed information about each type of cookie we use
Update your preferences at any time through your account settings
See which third-party services are active and manage their permissions
Download a record of your current cookie preferences
Reset all preferences to default settings
Receive notifications when our cookie practices change

Mobile Device Settings

For mobile devices, you can manage cookies and tracking through:

iOS: Settings > Privacy & Security > Tracking and Safari settings
Android: Settings > Privacy > Ads and Chrome browser settings
App-specific settings within our mobile applications
Device-level advertising identifier controls

Opt-Out Tools and Resources

Network Advertising Initiative (NAI) opt-out tool
Digital Advertising Alliance (DAA) consumer choice page
European Interactive Digital Advertising Alliance (EDAA) opt-out page
Google Ads Settings for personalized advertising controls
Facebook Ad Preferences for social media advertising

Cookie Retention and Lifespan

Different types of cookies have different retention periods based on their purpose and legal requirements:

Session Cookies

Automatically deleted when you close your browser or end your session
Used for temporary functionality like maintaining login status during a visit
Essential for basic website operation and security

Persistent Cookies

Short-term (1-30 days): User preferences, recent activity, and temporary settings
Medium-term (1-12 months): Authentication tokens, personalization settings, and feature preferences
Long-term (1-2 years): Analytics data, marketing attribution, and long-term user preferences
Extended (2+ years): Only for essential security and fraud prevention purposes

Automatic Cleanup

We regularly review and clean up expired cookies from our systems
Inactive user cookies are automatically purged after extended periods of non-use
You can manually delete cookies at any time through browser settings
Our systems respect browser-level cookie expiration settings

Legal Basis for Cookie Use

We use cookies based on different legal grounds depending on their purpose and your location:

Legitimate Interest

Essential cookies necessary for website functionality and security
Performance cookies that help us improve our services
Analytics cookies that provide insights into user behavior
Fraud prevention and security monitoring cookies

Consent

Marketing and advertising cookies that track user behavior across websites
Social media integration cookies that enable sharing and engagement
Non-essential functional cookies that enhance user experience
Third-party cookies from advertising networks and partners

Contractual Necessity

Cookies required to provide services you've requested
Payment processing and transaction-related cookies
Account management and subscription service cookies

International Cookie Regulations

We comply with cookie regulations in different jurisdictions where our users are located:

European Union (GDPR and ePrivacy)

Explicit consent required for non-essential cookies
Clear information about cookie purposes and retention periods
Easy withdrawal of consent through preference centers
Regular review and documentation of cookie practices

California (CCPA/CPRA)

Disclosure of personal information collection through cookies
Right to opt-out of sale of personal information
Transparency about third-party data sharing

Canada (PIPEDA)

Meaningful consent for collection of personal information
Clear explanation of cookie purposes and data use
Reasonable security safeguards for cookie data

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:

Update the "Last updated" date at the top of this policy
Notify you through our platform, email, or other appropriate communication channels
Provide you with an opportunity to review and accept new cookie preferences
Obtain fresh consent for any new types of cookies or expanded uses
Maintain previous versions of the policy for reference and compliance purposes
Provide clear explanations of what has changed and why
Allow reasonable time for you to adjust your preferences before changes take effect

We encourage you to review this Cookie Policy periodically to stay informed about our cookie practices and your choices.

Contact Us

If you have any questions, concerns, or requests about our use of cookies or this Cookie Policy, please contact us:

Email: info@gipgimpl.com
Phone: +1 (604) 783-9261
Address: 1655 E 12th Avenue, Vancouver, BC V5N 2A3, Canada

We are committed to addressing your cookie-related concerns promptly and transparently. Our privacy team will respond to your inquiries within a reasonable timeframe and provide clear explanations of our practices.